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Schedule

With global experts speaking over a 21 hour period, we couldn't be more excited about our lineup. Which ones will you watch?

2020/06/17

Welcome to ROC@Home Live & Asia Pacific Opening

17 June 2020, 03:00 AM
Jackie Douglas President, HSMAI Asia Pacific
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How to re-position your F&B to succeed in the 'new' restaurant reality

17 June 2020, 03:30 AM
Professor Sherri Kimes Emeritus Professor, Cornell & Visiting Professor, NUS
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The state of the Asia Pacific Economy

17 June 2020, 05:00 AM
Dr Tony Webber Director, Air Intelligence
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Audit your Room Types

17 June 2020, 06:00 AM
LiMin Cheng & Tamie Matthews HSMAI Asia Pacific & RevenYou
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Re-imagine your Market Segments - A Revenue focus

17 June 2020, 06:00 AM
Heidi Gempel & Shannon Knapp HGE International & SKnapp Consulting
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Crisis Breeds Opportunity?

17 June 2020, 06:45 AM
Fabian Bartnick Founder & CEO, Infinito
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Welcome to ROC@Home Live HSMAI ME Opening

17 June 2020, 07:00 AM
Mona Faraj Founder & Managing Director, Insight Out Consultancy
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Audit your Social Media Channels

17 June 2020, 07:30 AM
Katie Hokin Director, KT Creative
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Google update: consumer behaviour & how to use free tools to optimise your digital marketing

17 June 2020, 07:30 AM
Bea Bicza Google Travel, Business Leader - APAC
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State of the economy and an outlook on the Middle East

17 June 2020, 07:30 AM
Mohamed Abu Basha Director, Head of Macroeconomic Analysis, EFG Hermes Holding
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Are your competitors beating you at customer services? (Calculate your NPS score vs comp set)

17 June 2020, 08:00 AM
Jackie Douglas President, HSMAI Asia Pacific
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Let's build the Business Recovery Strategy

17 June 2020, 08:00 AM
Cem Cetinturk & Mark Ryan TravelClick, An Amadeus Company & IHG
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Fundamental Commercial Basics and Actions to Focus on Ahead of a Recovery

17 June 2020, 08:45 AM
Matthias Dybing Director, Nuvho
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Command Your Mindset - Singapore time zone

17 June 2020, 08:45 AM
Dr. Jannell MacAulay
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How to re-position your F&B to succeed in the 'new' restaurant reality

17 June 2020, 10:00 AM
Professor Sherri Kimes Emeritus Professor, Cornell & Visiting Professor, NUS
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Driving Demand for Revenue Optimization Teams

17 June 2020, 10:30 AM
Speaker details coming
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Welcome to ROC@Home Live HSMAI Region Europe Opening

17 June 2020, 12:00 PM
Ingunn Hofseth President & CEO, HSMAI Region Europe
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Research in Action: Key findings from HSMAI Post Pandemic Plans Study

17 June 2020, 12:00 PM
Cristina Polo Senior Consultant - Commercial Advisory, Insight Out Consultancy
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Owners corner: Social distancing is not the vaccine for this crisis

17 June 2020, 12:00 PM
Mariano Faz Vice President Asset Management, The First Group Asset Management
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The State of the European economies

17 June 2020, 12:30 PM
Speaker details coming
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How can technology support your recovery strategy

17 June 2020, 12:30 PM
Nicolas Durand, Christin Haensel & Hannu Vahokoski Jumeirah Group, h2c GmbH & Hotelway
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Maud Bailly at Accor in conversation with Peter O’Connor

17 June 2020, 01:00 PM
Maud Bailly & Peter O’Connor Accor & ESSEC Business School
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What customers want (or think they want!). Maximize your revenues through Neuro Revenue Optimization

17 June 2020, 01:30 PM
Frederic Toitot, CRME Chair of the HSMAI Europe Revenue Optimization Advisory Board
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Tricks and Tips to boost your Revenue during the Recovery Debate with industry leaders

17 June 2020, 02:00 PM
Michael Simon General Manager – Distribution, EMEA & ASPAC, Marriott International
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An interview with Steven Bartlett - the 27-year-old CEO of Social Chain – a leading, social-first marketing agency

17 June 2020, 02:45 PM
Steven Bartlett CEO, Social Chain
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Are you ready to start selling again? Get some great tips from one of the best sales trainers in the world, Cindy Novotny

17 June 2020, 03:30 PM
Cindy Novotny, CHSE Managing Partner, Master Connection Associates
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The North American Travel Economy in 2020: The Impact and Recovery Outlook as the COVID-19 Pandemic Subsides

17 June 2020, 07:00 PM
Dr. Shawn DuBravac Avrio Institute, President
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Command Your Mindset - Americas time zone

17 June 2020, 07:00 PM
Dr. Jannell MacAulay
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